Address Book

(Customer/Contact Details and Administration)

The Address Book module provides all the necessities for good customer and contact administration.  It has a database of street and postal addresses, phone numbers, e-mail, etc., and can record multiple associated contact personnel.  The database has optional state and country fields to support international contacts.  (These can be hidden if they are not required.)  There are powerful "drill-down" facilities to respective notes, quotations, orders, invoices, debtor balances and payment history, for the customer you are viewing.

You can send e-mail from within the software (including broadcasts to a number of selected customers or contacts), and place details on the Windows clipboard for pasting into a letter in your word processor.  It generates word processor mail-merge files (including merge-to-email), and can print bulk-mailing labels.

Its almost unlimited "user-defined fields" are very powerful for systematically storing additional long-term information on your customers and contacts, especially items that you will use for searching and selecting.  There are analysis reports on these user-defined fields, and they can also be used for selection/filtering purposes in various reports in other modules such as Sales Admin, Debtors, and WorkFlow.

Click here to view a List of Features for the Address Book

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